That was the hole converting your "Pledge level packages" from a character slot into a Henchmen that can actually "level" (see: gain skill) as opposed to hiring a Henchman who has set skills and proficiency and cannot continue to "level".

I will be converting one Pledge Level package (that is a ship package that includes access to Alpha/Beta, not just the ship) per account to afford me a Henchman that can grow, if CIG actually implements as promised.

Don't make me have'ta Troll ya Bro!