I am only stating what was posted officially on Darkfall's forums. They did not state the name of the service. They did say that as of the 3pm PST timeframe that they had finished upgrading the web servers about 5 hours prior to that. As of now they are still not up and working. They also said that the pre-order downloads were halted until it was fixed.

As a note, I was able to get an account and billing setup. Last step never got through to actually pre-order it. The post on Darkfall did say that it was not a complete block on people reaching the servers, but it was a severely limited number that can get through.

Personally I think they are having server issues and are using the network service as a scapegoat. I was getting 500 server errors for a good part of the day, mainly the servers were timing out.

Vanguard,Retaliator,Redeemer,Reclaimer,3 Constellations,Orion,All Auroras,All 300 Series,All Commercial Hornets, All Hulls, Star G, Endeavor Master Set