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Although we say everyone has 14 days, they really have 21 days to pay their taxes. You pay your taxes when you get the mail, on Monday 12/1 and leave for vacation; you do not receive your next mail for taxes until 12/8. You are away, you do not pay them. 12/15 rolls along, and you still did not pay your taxes, due to vacation, so you have 7 days until the date it is demolished. 12/22 rolls around and your property is destroyed. You paid 12/1 and had to pay again by 12/21 to avoid demolition. Most people do not take a vacation for 20 days.

A holiday weekend does not constitute a 14 day vacation for most people. If someone did not pay their taxes for two weeks, then they must either be new to MMOs, be playing the game with no friends or guildies that they trust, OR is someone that liked to lead their neighbors on for demo date and pay at the last min.

If they went away for 12 of the 14 days, and happened to come back to the last two days being down; than they should work with Trion and provide all the documentation they have; however, what would have been said by the same person if their vacation plans had been delayed two days? Flights cancelled? Snow at their location? Car breaks down on the drive home? And then are just using the Trion downtime to try and rectify their own mistakes? It is way to difficult to see who is telling the truth and who is not. At a point, a player has to realize, that if you are going away for 12 of your 14 tax days, you need to make other arrangements because who knows if you would actually get home on time. Hell, if you are not able to pay your taxes EVERY 7 days; you should currently make an arrangement with a guildie or friend.

My last vacation to Disney was extended by 2 days due to free rooms and our vacation prior, to Puerto Rico, was delayed by about 32 hours when our plane was delayed flying home due to snow in NYC, which gave us an extra day in Puerto Rico.

Anyone who has played MMOs for years knows that anytime you own property, you need to make arrangements while you are away. ANYTHING can happen.

Does no one remember us losing the Keep in Darkfall Unholy Wars because after we paid our taxes, the servers came down and were reverted a couple of hours, thus causing the Keep to become unpaid and collapse. There was no rectification or compensation at all. That keep cost us a combined total of $1700.

Houses falling in UO due to bugs and/or server rollbacks (which were common in UO); no compensation or rectification.

Tree of Life in Shadowbane hacked and your entire town can no longer be controlled by the owner? No compensation or rectification.

This is not the first or last time a MMO will screw over players; I'm honestly just shocked that after some of you have played MMOs for 10 - 15 years, you still find ANY surprise in this sort of stuff. I personally expected Trion's response to be, "We had some issues, servers are back up, if you lost something and want it back, quit."

Now as for my thoughts on the Compensation Package:
My thoughts on their compensation package is very poor, I feel it is honestly useless imo; as I could have generated a metric ton of gold in 48 hours, just by planting and selling raw mats on my properties, let alone actually doing something in game. So to give me some pots, that I cannot trade (thus cannot sell on the AH) and has no bearing on helping me make gold, I feel they did absolutely nothing for me. I could have easily bought the pots they gave me, bought the equivalent item value in loyalty tokens, and could currently care less about patron status, as mine is already paid up until December of 2015. Now I have 6 patron accounts worth of these packages, which I still find utterly useless.