CSky News - ArcheAge Update 2 Released - 09/22/14 03:03 PM
Below is a shortened version of the recent Update #2 released this weekend.
SERVER CAPACITY
Since our last update, we’ve welcomed three new North American worlds, Ezi, Lucius, and Calleil into service. They’ve had an effect on improving queue times, as new folks have been steering themselves to the new ones as expected. The experience isn’t globally perfect yet, and queues do still exist, but the new servers and the patron queuing changes have had a noticeably positive impact overall. We’re seeing a lot more of: “I picked a new server, had a short wait, and no problems.” Progress, but still work ahead. We have moved to daily restarts to flush out AFKs clogging the servers making it take too long to get in – and we’ve been being aggressive with manual sweeps and bot/fraud banning as well. Around 10k of those have been banned over the last few days.
We’re aware of the bug that some folks are using to hold a spot indefinitely, and a fix is incoming. If all goes well, we’ll be receiving that in the next day and deploying it as soon as we get it through our QA. We do expect that one to help a lot, as we’ve seen cases at peak where far too much of a given world’s capacity was occupied by idle placeholders. Once that's in, we'll be able to more accurately evaluate where we should go with hardware capacity from here.
PATRON BONUS TIME
If you were a patron as of launch day, last week you were granted a bonus amount of patron time to cover the head start period. In an update we did while the servers were running on Saturday, we expanded that to more time and more people, essentially making Patron time only begin ticking as of yesterday.
BONUS FOUNDER’S ITEMS
Another thing that we’d like to make sure everyone knows – If you’ve already used up all six of your sets of Founder’s items, and if that’s what’s holding you back from trying out a new server, or if you just want one extra set to put on one of your existing characters, you can go to the account page at http://archeage.trionworlds.com/ and do this yourself! Do remember that you can only do this one time!
SERVER CAPACITY
Since our last update, we’ve welcomed three new North American worlds, Ezi, Lucius, and Calleil into service. They’ve had an effect on improving queue times, as new folks have been steering themselves to the new ones as expected. The experience isn’t globally perfect yet, and queues do still exist, but the new servers and the patron queuing changes have had a noticeably positive impact overall. We’re seeing a lot more of: “I picked a new server, had a short wait, and no problems.” Progress, but still work ahead. We have moved to daily restarts to flush out AFKs clogging the servers making it take too long to get in – and we’ve been being aggressive with manual sweeps and bot/fraud banning as well. Around 10k of those have been banned over the last few days.
We’re aware of the bug that some folks are using to hold a spot indefinitely, and a fix is incoming. If all goes well, we’ll be receiving that in the next day and deploying it as soon as we get it through our QA. We do expect that one to help a lot, as we’ve seen cases at peak where far too much of a given world’s capacity was occupied by idle placeholders. Once that's in, we'll be able to more accurately evaluate where we should go with hardware capacity from here.
PATRON BONUS TIME
If you were a patron as of launch day, last week you were granted a bonus amount of patron time to cover the head start period. In an update we did while the servers were running on Saturday, we expanded that to more time and more people, essentially making Patron time only begin ticking as of yesterday.
BONUS FOUNDER’S ITEMS
Another thing that we’d like to make sure everyone knows – If you’ve already used up all six of your sets of Founder’s items, and if that’s what’s holding you back from trying out a new server, or if you just want one extra set to put on one of your existing characters, you can go to the account page at http://archeage.trionworlds.com/ and do this yourself! Do remember that you can only do this one time!